TOS/Privacy Policy

Privacy Policy

At DaBois El Jefe, we value and prioritize your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or make use of our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

  1. Collection of Personal Information: We may collect personal information from you when you place an order, create an account, subscribe to our newsletter, or interact with our website. The types of personal information we may collect include your name, email address, shipping address, and payment details. We ensure that your personal information is collected in a lawful and transparent manner.

  2. Use of Personal Information: We use the personal information you provide to process and fulfill your orders, communicate with you regarding your purchases, and provide you with a personalized experience on our website. We may also use your personal information to send you promotional offers, newsletters, or updates about our products and services. However, you have the option to opt-out of receiving such communications at any time.

  3. Protection of Personal Information: We take appropriate measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security practices and use secure servers to ensure the protection of your personal information.

  4. Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except for the purpose of order fulfillment and providing services to you. This may include sharing your shipping address with our trusted shipping partners to ensure the timely delivery of your orders.

  5. Returns and Refunds: We offer a 30-day return policy for eligible items. If you wish to return a product, please follow our return process as outlined on our website. We provide free return shipping and do not charge any restocking fees. Please note that final sale items are not eligible for returns.

  6. Cookies: Our website may use cookies to enhance your browsing experience and provide personalized content. Cookies are small files stored on your computer that allow us to remember your preferences and improve our website's functionality. You can choose to disable cookies in your browser settings; however, this may limit your access to certain features of our website.

  7. Updates to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes to the policy will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

If you have any questions or concerns about our Privacy Policy, please contact us at Sainteldubois@gmail.com. Your privacy is of utmost importance to us, and we will address any inquiries promptly and in accordance with applicable privacy laws.

Effective Date: 6/4/23

 

Terms of Service

Thank you for choosing our services. Please carefully read the following Terms of Service before using our website or purchasing our products. By accessing our website or making a purchase, you agree to abide by these terms and conditions.

Returns:

  1. Returns are accepted within 30 days from the date of purchase.
  2. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
  3. Please contact our customer support team to initiate the return process and receive a return authorization.
  4. We provide free return shipping for eligible returns.

Refunds:

  1. Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
  2. If approved, the refund will be processed to your original payment method within a reasonable timeframe.

Restocking Fee:

  1. We do not charge any restocking fee for returned items.

Final Sale Items:

  1. No items are designated as "final sale." All items are eligible for returns within the specified return period, provided they meet the return criteria outlined above.

Product Availability and Pricing:

  1. We strive to ensure accurate product descriptions, availability, and pricing information on our website. However, errors or discrepancies may occur. We reserve the right to correct any such errors and modify or update product information as necessary.
  2. In the event of an error in pricing, we reserve the right to cancel any orders placed for products listed at an incorrect price. If payment has been made, a refund will be issued promptly.

Intellectual Property:

  1. All content on our website, including text, graphics, logos, images, videos, and software, is protected by intellectual property laws and is the property of our brand.
  2. You may not use, reproduce, modify, distribute, or display any of our copyrighted material without prior written consent.

Limitation of Liability:

  1. Our company shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products.
  2. We make no warranty or representation regarding the accuracy, completeness, or reliability of the content on our website.

Governing Law:

  1. These Terms of Service shall be governed by and interpreted in accordance with the laws of Maryland.

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service. If you have any questions or concerns, please contact our customer support team for assistance.